Your Daily Check-In Call
Everything you need to know about your check-in call
Rather read this on paper? Print a large-print copy to keep by your phone. It has space to write in your call time and your family's phone number.
Someone who cares about you has set up a short, friendly phone call to check on you each day. Here is what to expect.
Who is calling
A friendly voice named Ava, from CheckWellCall. Ava is an automated assistant, not a real person, but you can talk to her just like you would talk to anyone.
Save her number, (770) 762-6621, in your phone as "CheckWellCall", or write it on your list by the phone.
What Ava will ask
The call takes just a few minutes. There are no wrong answers. Just tell her how things really are. Ava will ask about:
- How you are feeling today
- How you would rate your day, from 1 to 10
- Whether you have eaten and had something to drink
- Whether you have taken your medicines
- How you slept
- Any pain, and how you are getting around
- Your mood, and anything else on your mind
Who hears your answers
Your answers go to the family member or friend who set up your calls. They see a short summary after each call.
If something sounds wrong, like pain, a fall, or feeling low, they get a message right away so they can check on you.
There are no cameras and no tracking. It is just a phone call.
If you miss a call
That is okay. Ava will try once more, about an hour later. If you miss that call too, your family member gets a text so they can give you a ring.
Ava will never ask for
- Money or payments
- Bank, credit card, or debit card numbers
- Your Social Security or Medicare number
- Passwords or PINs
If a caller asks for any of these, hang up. It is not us.
In an emergency, call 911
Ava is not an emergency service and cannot send help. If you are hurt or need help right away, hang up and call 911.
Questions?
Call us at 1-877-343-1891, or ask the person who set up your calls. They can change your call time or pause the calls whenever you like.
Keep this by your phone
- Ava calls from
- (770) 762-6621
- CheckWellCall help
- 1-877-343-1891
- Emergency
- 911